Privacy Policy
Last updated: 15 November 2026
This Privacy Policy explains how AlphaBotPro LLC (“AlphaBotPro”, “we”, “us”) collects, uses and protects personal data when you use the AlphaBotPro mobile app on iOS and Android (the “App”) and the related services at alphabotpro.cloud. AlphaBotPro LLC is the data controller.
1. Data we collect
- Account data: name, email address and password (stored hashed) when you create an account. If you use Sign in with Apple you may share an Apple private relay email address instead of your real email.
- Subscription data: plan, status and transaction identifiers. Purchases in the App are processed by Apple (App Store) or Google (Google Play); web payments are processed by Stripe or PayPal. We never receive or store your full card number.
- Preferences: trader profile, instruments followed and notification settings you choose in the App.
- Device data: push notification token, device model, operating system version and app version, used to deliver alerts and fix crashes.
- Usage data: screens viewed and features used, to improve the App.
- Support messages: the content of emails you send us.
The App does not access your contacts, photos, camera, microphone or precise location, and it does not connect to or hold funds in your brokerage account.
2. How we use your data
- To create and secure your account and provide the App’s features.
- To send market signals and economic-calendar alerts by push notification, if you allow notifications.
- To manage subscriptions, receipts and access to paid features.
- To answer support requests and send important service messages.
- To keep the service secure, prevent abuse and meet legal obligations.
We do not sell your personal data and we do not use it for third-party advertising.
3. Service providers
We share data only with providers that help us run the service, under contracts that limit their use of it:
- Supabase – authentication and database hosting.
- Apple and Google – in-app purchases and push notification delivery.
- Expo – push notification routing.
- Stripe, PayPal – web payments.
- Brevo – transactional email.
- Cloudflare – hosting and security of our websites.
We may also disclose data when the law requires it or to protect our rights and users.
4. Security
Data is encrypted in transit (HTTPS/TLS). Access to our database is restricted with row-level security and least-privilege access controls. No system is perfectly secure, but we take reasonable measures to protect your data.
5. Retention
We keep your data while your account is active. After deletion we remove personal data within 30 days, except payment and invoice records that we must keep for tax and accounting purposes (up to 7 years).
6. Account and data deletion
You can delete your account and associated data at any time:
- In the App: Account tab → Delete Account; or
- By email to contact@alphabotpro.cloud from your account email, subject “Account deletion request”.
Deleted: profile, email, preferences, push tokens, usage data and support history. Kept where legally required: payment and invoice records (up to 7 years). Deleting your account does not cancel an App Store or Google Play subscription – cancel it in your Apple ID or Google Play settings.
7. Your rights
Depending on where you live (including under the GDPR and US state privacy laws), you may have the right to access, correct, export or delete your data, to object to or restrict certain processing, and to withdraw consent. You can turn off push notifications in your device settings at any time. To exercise a right, email contact@alphabotpro.cloud. You may also complain to your local data protection authority.
8. International transfers
Our providers may process data outside your country, including in the United States and the European Union. We rely on appropriate safeguards such as Standard Contractual Clauses where required.
9. Children
The App is intended only for adults aged 18 and over. We do not knowingly collect data from minors. If you believe a minor has given us data, contact us and we will delete it.
10. Changes
We may update this policy. We will post the new version on this page with a new date and, for significant changes, notify you in the App or by email.
11. Contact
AlphaBotPro LLC
Email: contact@alphabotpro.cloud
Website: alphabotpro.cloud